Privacy Policy / Hope Lives Foundation

We understand your concerns about privacy on the internet and take them very seriously. All online transactions, including donations, are strictly permission-based. The donor/volunteer controls the use of his/her name, personal information, and donation or other transaction.
Key aspects of our privacy policy include:
•    We never sell, share, trade, or disclose any personal information about a donor/volunteer.
•    When a donor/volunteer performs a transaction, we require the entry of only enough information about you to process your transaction.
•    Our credit card processing company is not authorized to retain, share, store, or use your personal information.

Internet User Privacy:
We respect the privacy of internet users and do not collect personally identifying information without the internet user’s permission.
You may contact us regarding this Privacy Policy by email, US mail, or phone.

Some terms used in this Policy are:
“Donor/Volunteer” – a person or organization that performs a transaction on our site.

“Cookies” – which are small pieces of information that are stored by an Internet Users browser on the Internet User’s hard drive.

Collection of Data – We do not collect Internet User identity or contact information from Internet Users’ visits to our website. For each visitor to our website, the visitor’s computer reaches us via a particular IP, (Internet Protocol), address. Our servers automatically collect this address. 
An Internet User’s browser sets Cookies (when enabled) that contain small amounts of data on the Internet User’s computer after a visit to any website. Cookies assist us in tracking Internet User’s activities to facilitate easier navigation, data entry and retrieval, and preference tracking. By setting a cookie on our website, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our website.
No information is obtained from the Internet User or Internet User’s computer to generate the unique identifying number of the Internet User. Our services automatically generate the unique number. None of our Cookies are used to perform “User Profiling”.
We do receive and record email addresses of Internet User’s, only in circumstances where the Internet User has voluntarily provided its identity and contact information through our website.

Disabled and Non-functioning Cookies – We do not employ any technology or means of preventing an Internet User from disabling the acceptance of a Cookie. Most web browsers automatically accept cookies, but an Internet User’s browser may be set by the Internet User to disable this function. Some web browsers or similar Internet navigating technology may not support (or consistently support) Cookie technology. If Cookies are disabled or the Internet User is utilizing technology that does not adequately support Cookie technology, we shall not be able to record the Internet User’s activity.

Log Files – Like most standard websites we use log files. This includes internet protocol (IP) addresses, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Use and Disclosure of Data – We do not sell or rent personally identifying information. We do not disclose personally identifying information to anyone that we are not authorized to do so. We use anonymous user data to create and report the browsing and/or form completion activities of anonymous users.

When a Donor/Volunteer performs a transaction that requires him/her to be identified to us (e.g., donation, volunteering, event registration, membership dues, etc.) and if the transaction involves a cash payment, our credit card processor are the only parties granted access to that Donor/Volunteer’s personal information.
We will send an email receipt for all cash transactions made by a Donor/Volunteer. These may be printed for tax receipts.

We reserve the right to release information on Internet User’s if compelled to do so by proper judicial or government authorities. Disclosure shall be limited to only those that we are compelled to disclose to. At present, all information processing on live, production data occurs in the United States.

Security Measures – We have implemented technology and security features and strict policy guidelines to safeguard the privacy of customer identifiable information from unauthorized access or improper use, and we will continue to enhance our security procedures as new technology becomes available. Access to user data is accessible via password protection through the Donor/Volunteer account created by each Donor/Volunteer, and to our designated employees who require system level access in order to perform their jobs. Access to Internet User data that identifies the Internet User’s name and/or e-mail addresses is limited to designated employees who require such access in order to perform their jobs and to a Donor/Volunteer or Nonprofit that provided such information. Each Donor/Volunteer is responsible for maintaining the confidentiality of their own password used for accessing their account on our website.

We and our online credit card processors use TDES – Triple Data Encryption Standard. This is considered a “very strong” encryption method, and uses 168-bit security. It is one of the most secure methods available for online credit card processing. It is also used by Federal Government organizations to protect sensitive data. For more information, please see the Federal Information Processing Standard Publication 46-3. Data Encryption Standard (DES).

We back up all of our data every day. Multiple copies of the data are maintained and stored in secure locations and are tested on backup equipment. In addition our systems are housed in a secure hosting environment with redundant connections to the Internet and redundant hardware. All of this simply means that you are protected against any computer failure or catastrophic data loss.

Donor/Volunteer Privacy – We do not share personally identifiable information about a Donor/Volunteer with anyone. Such transactions include, but are not limited to, cash donations, in-kind (i.e. non-cash) donations, volunteering, planned giving, offering or purchasing items in an e-store, membership setup or renewal, event registration, mailing list signup, and thon registration. Such exchange is limited to a party’s email address and basic account detail. All personally identifiable information of Donors/Volunteers that is provided by them during the sign-up process is retained and used by us in order to serve the Donor/Volunteer in performing functions on our website. We do not engage in spamming, unsolicited email indiscriminate advertising. Each Donor/ Volunteer may view or modify the information that it provided during sign-up.

Spam – We do not intentionally send unsolicited email messages that could legitimately be construed as spam.
Collection of Usage Data: Our servers automatically gather information about which pages are visited within our website. We do not use that information except in the aggregate. 

Email Contents: We will not read or disclose to third parties private email communications that are transmitted using our services except as required to operate the service or as otherwise authorized by law. 

Improper Conduct: We may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service. 

Account Information: We honor requests from customers for account information, for example, name, address, or billing information, and will correct any such information which may be inaccurate. Users may verify that appropriate corrections have been made. 

User Concerns: If you are a user with concerns about our online privacy policy or its implementation, please contact us.

Email List: If a user wishes to subscribe to our email list, we ask for contact information such as name and email address. Members of a mailing list may receive periodic newsletters and Urgent Action Alerts. Out of respect for our users’ privacy we provide a way to opt-out of these communications. 

COPPA – If you are under the age of 13, we comply with Children’s Online Privacy Protection Act of 1998. 
If you inform us that we have collected or received information from a child under 13, we will delete such information immediately from our database. Our website is not specifically directed to children under 13. We shall not knowingly distribute to third parties any personally identifiable information erroneously collected from children under 13. 

Deactivating or deleting from databases by Donors/Volunteers – Please contact us if you no longer wish to maintain an account with us, or are unable to access your account. If we have such information, we shall not retain your name and/or email address any longer than is necessary to perform the services that you requested from us. 

Policies and Disclaimers for Users – Your access to and continued use of our website constitutes your acceptance, without limitation, of these policies and disclaimers. 
Any resale of this information or use for commercial gain is prohibited, except in accordance with a licensing agreement with us.
Copyright Protection – All materials appearing on our website are our property unless otherwise indicated, and are protected by United States copyright laws. Any reproduction or distribution, except for personal, informational use, is a violation of our copyright. If you would like to make copies and/or distribute the report, please contact us.

You may link to our home page. You must contact us if you wish to link to any page other than the home page. 
Trademark Protection – CharityFinders is a registered service/trademark of CharityFinders, Inc. All other trademarks referred to in this website are serve/trademarks of their respective owners.

Accuracy Disclaimer – We do not warrant or guarantee the accuracy, quality, completeness, currency, or validity of any information on our website. All information contained on this website has been obtained from sources we believe to be accurate and reliable.
We are not responsible for any errors or omissions. All information is provided “as is” without warranty of any kind. We do not make any representations as to the accuracy or integrity of the information. We disclaim all express, implied, and statutory warranties of any kind, including warranties as to accuracy, timeliness, completeness, merchantability, or fitness for any particular purpose. We will not be liable for any damages of any kind incurred as a result of the information posted on this site. 

Endorsement Disclaimer – We do not endorse, support, sanction, or verify the information or material that is provided on this site or linked to this site.
Disclaimer – Regarding Financial and Legal Advice: The information on this site, including but not limited to reports, newsletters, articles, and opinions is provided for educational and informational purposes only. It is not intended to provide legal, accounting, or tax advice and should not be relied on in that respect. We suggest that you hire an attorney, accountant, and/or financial advisor to answer any financial or legal questions.

General Disclaimer – We are not responsible for any direct, indirect, incidental, consequential or other damages arising out of or in connection with the use of this website or in the reliance of the information available on this site. This includes any personal injury, business interruption, loss of use, lost data, lost profits, or  any other pecuniary loss, whether in an action of contract, negligence, or other tortious action, even if we have been informed of the possibility.

Response to Comments Disclaimer – We appreciate hearing from you. All efforts will be made to respond to your comments, but we cannot guarantee we will do so. Any response will be for informational or educational purposes only and will not constitute legal or financial advice. We make no warranties, express or implied, about the information in these responses.

Policy Changes – We may find it necessary or be legally obligated to update this Privacy Policy from time to time. Any changes will be posted at this site. Except otherwise required by law, modifications to this Privacy Policy will not affect the privacy of data collected by us prior to the effective date of the policy change.

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